Accessibility Compliance Statement

Conformance status

Singer Equipment makes good faith efforts to meet online usability and design standards provided by the World Wide Web Consortium (W3C), in its Web Content Accessibility Guidelines (WCAG)The WCAG defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. https://www.singerequipment.com/ is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of https://www.singerequipment.com/. Please let us know if you encounter any accessibility barriers on https://www.singerequipment.com/:

• Phone: 1-800-422-8126
• E-mail:  webaccessibility@singerequipment.com
• Visitor Address: 150 Twin Valley Road

We will try to respond to feedback within 5 business days.

Compatibility with browsers and assistive technology

https://www.singerequipment.com/ is designed to be compatible with the following browsers and assistive technologies:

• Chrome
• Microsoft Edge
• Firefox
  

https://www.singerequipment.com/ is not optimized/compatible with:

• Browser other than the 3 major browsers listed above.
• Operating systems that are older than 5 years.
  

Technical specifications

Accessibility of https://www.singerequipment.com/ relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of https://www.singerequipment.com/, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for https://www.singerequipment.com/:

1. Uploaded images and videos may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments/feedback and typically repair issues within 10 business days. Please use the email us at webaccesibility@singerequipment.com if you encounter an issue.
2. Third-party plugins, widgets, and applications may not work at https://www.singerequipment.com/ because they do not live on our domain. contact the provider and learn from them what their process is for ensuring WCAG compliance. Please use the email us at webaccessibility@singerequipment.com if you encounter an issue.
   

Assessment approach

Singer Equipment Company assessed the accessibility of https://www.singerequipment.com/ by the following approaches:

• External Evaluation / Web Hosting Partners
• External Evaluation / Legal Consultants
• Internal Evaluation
  

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.